Director of Operations at Best Service Pros

Shape the future of custodial services as the Director of Operations at Best Service Pros in Toronto. This pivotal role focuses on enhancing service quality and operational efficiency at Pearson International Airport Terminal 3. Best Service Pros is in search of a strategic operations leader to manage a national janitorial contract. The successful candidate will possess a strong background in operations, specifically in facilities management or janitorial services. Key competencies include P&L ownership, team leadership, and client relationship management, ensuring high standards in service delivery and client satisfaction. Key Responsibilities: • Execute a turnaround plan for operational improvements • Oversee P&L management for significant contracts • Build and manage relationships with institutional clients • Lead and develop high-performing operational teams • Implement SOPs and compliance measures across all tasks Requirements: • 7+ years in operations management within janitorial services • Proven track record in operational turnarounds • Experience managing large multi-shift workforces • Familiarity with financial performance tracking • Ability to navigate unionized labor environments Drive excellence in custodial operations while maintaining high standards at Best Service Pros. #J-18808-Ljbffr