Customs Release Analyst at FedEx

Become a vital part of FedEx Trade Networks in Richmond, British Columbia, as a Customs Release Analyst. This role involves processing documentation and ensuring smooth customs transactions while delivering exceptional customer service.

As a Customs Release Analyst, you will focus on gathering information and documents for customs clearance. Your responsibilities include monitoring transaction statuses and maintaining accurate records in broker systems. With a strong emphasis on communication, you will assist customers via phone and email while collaborating with various internal teams to ensure efficient freight processing.

Key Responsibilities:

• Gather and assess clearance documentation for accuracy
• Monitor customs transaction status and resolve issues
• Maintain accurate shipment tracking logs
• Provide timely responses to customer inquiries
• Collaborate with internal teams for seamless processing

Requirements:

• High School Diploma required
• Minimum 1 year experience in Customs Brokerage
• Proficient in MS Office and AS 400 system
• Strong communication and organizational skills
• Ability to handle customer inquiries effectively

Step into this pivotal role at FedEx and utilize your customs brokerage skills to ensure a smooth shipping process.