Client Service Coordinator Customs Brokerage

Use client service, customs knowledge, and root-cause problem solving as Livingston's primary contact for complex trade inquiries. This is a full-time opportunity.

The Service Coordinator supports Livingston clients across customs brokerage services. You will resolve inquiries involving import permits, refunds, duty and tax calculations, documentation, classification, billing, and release information. The role also supports local Service Coordinators and client relationships.

Key Responsibilities:

• Resolve general and complex client issues to root cause
• Research customs, billing, documentation, and release inquiries
• Process credits, rebills, refunds, amends, and write-off matters
• Document client interactions and maintain contact information
• Escalate unresolved matters and support client satisfaction

Requirements:

• Two years of related experience
• High School or GED equivalent
• Associate degree or post-secondary education
• Strong written, verbal, analytical, and decision-making skills
• Knowledge of customs requirements and Harmonized Tariff regulations

Bring customer-first communication, customs expertise, and analytical judgment to Livingston's client service coordination team.