Client Service Coordinator Kingston Health

Join Kingston Community Health Centres as a Client Service Coordinator, focusing on enhancing client experience and managing safety. Utilize hands-on engagement and empathetic support strategies. As part of KCHC's team, you'll play a critical role in facilitating connections and ensuring a supportive atmosphere for clients and visitors. This temporary role emphasizes proactive engagement and effective response to challenging situations, aiming to minimize aggression through compassionate, respectful interaction. Your contributions will focus on making KCHC a safer space. Key Responsibilities: • Engage clients to develop trusting relationships • Patrol and monitor facility for safety hazards • Assist clients in accessing essential services • Implement verbal de-escalation tactics • Maintain thorough incident documentation Requirements: • Experience working in mental health and addictions • Valid First Aid & CPR certification required • Excellent conflict resolution and decision-making skills • Knowledge of community resources and support services • Ability to work under pressure in various settings Be the supportive presence that enhances client experience and safety at KCHC. #J-18808-Ljbffr