Import‐Export Agent

To support our growth and optimize our manufacturing operations, A.T.L.A.S. Aéronautik inc. is seeking an Import/Export Agent. The selected person will play a key role in managing the flow of goods, ensuring that every receipt and shipment is handled efficiently, accurately and in accordance with our quality standards.

Responsibilites

• Receive, process and follow up on customer requests.
• Verify that the information and documents required for file processing are complete, accurate and compliant.
• Enter data and update records in various systems/platforms.
• Monitor the status of products in delivery, return or in transit (subcontractors).
• Collaborate with the operations team to help meet clients' deadlines, costs and requirements.
• Respond quickly to unforeseen events and help resolve operational or administrative issues.
• Ensure compliance with internal procedures as well as applicable regulatory, customs and documentary requirements.
• Handle special requests and more complex situations in coordination with the relevant parties.
• Receive goods and verify their conformity according to established documents and procedures.
• Prepare, pack and ship orders in compliance with carrier and client requirements and deadlines.
• Ensure the accuracy of inventory movements in the systems in use.
• Maintain a clean, organized work environment that complies with health and safety standards.
• Collaborate with various teams to ensure an efficient logistics flow.

Personal qualities sought

• Strong organizational skills and effective priority management.
• Rigor and attention to detail.
• Autonomy and reliability.
• Team spirit and a positive attitude.

Required qualifications

• Experience in transport logistics, inventory management, international trade or a related field.
• Bilingual (French and English), both spoken and written.
• Experience in customer service in an operational environment.

Working conditions and benefits

• Hourly wage: $25.48 to $29.35.
• Group insurance paid 50% by the employer, including dental care.
• Access to a retirement plan (RRSQ) with employer contributions.
• 2 weeks of paid vacation from hire, plus 6 paid days during the holiday break.
• 3 sick days per year.
• Annual reimbursement for leisure activities and personal development.
• Free and accessible electric vehicle charging stations.
• Partnerships with regional businesses and discounts on their products.
• On‐site convenience store, and free coffee and hot beverages.
• Start date: As soon as possible.