Human Resources Coordinator (Full-Time, In-Person)

Company Description

Choose Joy Nursing is a premium concierge nursing company providing compassionate and professional care for families and post-surgical clients. Our mission is simple — to bring peace, confidence, and joy into the homes of those we serve through exceptional, personalized nursing support.

We are a fast-growing, people-centered company seeking an HR Coordinator who is interested in a full-time role.

Role Description

The HR Coordinator supports the day-to-day human resources operations at Choose Joy Nursing, helping ensure smooth administrative processes and a positive employee experience. This role focuses on coordinating onboarding, maintaining employee records, supporting compliance, assisting with recruitment efforts, and serving as a reliable point of contact for staff.

The position requires strong organization, attention to detail, and the ability to manage multiple priorities while maintaining clear and professional communication

Key Responsibilities

HR & Administrative Support

• Serve as the first point of contact for general HR-related inquiries from staff.
• Update and maintain staff records, including employment status, payroll inputs, and HR spreadsheets.
• Create and maintain nurse profiles in AlyaCare, ensuring all employee information, licensing, certifications, and credentialing documents are accurate and up to date.
• Monitor nurse licensing and credentialing requirements in AlyaCare, tracking expiration dates and following up with staff to ensure ongoing compliance.
• Ensure HR practices align with company policies and compliance standards, escalating issues as needed.
• Track nurse referrals and referral bonuses, as well as staff anniversaries and birthdays, maintaining accurate records and communicating relevant details to the bookkeeper as needed.
• Send monthly team emails with company updates, announcements, reminders, and staff highlights to support engagement and communication.
• Organize, support, and occasionally attend community events to promote the Choose Joy Nursing brand.
• Conduct monthly check-ins with nurses to maintain engagement and connection.
• Assist leadership team with any additional administrative work that may be required.

Talent Acquisition & Recruiting

• Manage and refresh job postings; source candidates proactively.
• Conduct initial resume reviews and brief screening calls.
• Schedule and conduct Google Meet interviews.
• Complete reference checks, NDAs, and background checks prior to nurses working with clients.
• Maintain and update the applicant tracking spreadsheet; track time-to-fill and quality-of-hire metrics.
• Partner with the Operations Manager and leadership team to forecast staffing needs by market and build local candidate pipelines.

Onboarding, Credentialing & Process Management

• Build and continuously update the hiring process from application through final decision.
• Prepare and collect onboarding packets for contractors (Independent Contractor Agreement, W-9, PICA as applicable) and employees (I-9, W-4).
• Coordinate licensure and credential verifications and maintain compliant personnel files.
• Create and manage Jotform workflows.

Policies, Compliance & Risk Mitigation

• Maintain and communicate company policies and SOPs.
• Lead risk mitigation initiatives for the 1099 contractor model, ensuring consistency. onboarding language, scheduling practices, and documentation standards.
• Maintain HIPAA-aligned confidentiality and secure recordkeeping standards.
• Track and respond to incident reports; maintain logs and follow-ups.

Employee/Contractor Experience & Engagement

• Launch and coordinate engagement initiatives such as welcome notes, check-ins, and satisfaction surveys.
• Support performance and feedback programs, including 30/60/90-day reviews, annual reviews, and coaching notes.
• Coordinate recognition moments and programs (milestones, referrals, "Above & Beyond" awards, Joyful Nurse recognition).

Qualifications

• Expertise in HR Management and Human Resources practices
• Experience with Benefits Administration and Employee Relations management
• Understanding and implementation of HR Policies
• Strong interpersonal, communication, and organizational skills
• Ability to work independently in an on-site, team-oriented environment
• Proficiency with HR software and related technologies
• Bachelor's degree in Human Resources, Business Administration, or related field preferred
• Knowledge of employment laws and compliance is a plus