Winnipeg IT Infrastructure Support Analyst

Canadian Blood Services is seeking a full-time Technical Field Support Analyst in Winnipeg, Manitoba. This position focuses on delivering essential IT support across healthcare facilities. You'll play a crucial role in maintaining the IT infrastructure that supports blood donation and diagnostic services. Responsibilities include troubleshooting hardware/software issues, managing technical requests, and ensuring system reliability. Your expertise will be key in supporting laboratory settings and collaborating with internal IT teams. Key Responsibilities: • Conduct IT support for Canadian Blood Services sites • Oversee daily operations of IT systems and qualifications • Resolve problem management tickets with precision • Facilitate coordination with IT and third-party vendors • Ensure adherence to operational and compliance standards Requirements: • Graduate from a recognized IT program or equivalent experience • Five years in IT support within regulated environments • Strong technical expertise in Windows and network systems • Excellent communication and service-oriented approach • Ability to prioritize and work effectively under pressure Join Canadian Blood Services in strengthening healthcare technology support across Manitoba. #J-18808-Ljbffr