Product Manager – Order Management & Replenishment Systems

Job Description

• Product Vision & Roadmap
• Define and articulate the product vision and roadmap for OMS and replenishment solutions, aligned with the company's supply chain strategy.
• Develop a deep understanding of current replenishment and order management processes to identify and prioritize opportunities for improvement.
• Work closely with stakeholders to gather and refine requirements, ensuring alignment with business goals.
• Define and maintain a clear product backlog, with user stories and acceptance criteria that reflect customer and business needs.
• Stakeholder Engagement & Requirements Gathering: Facilitate discovery workshops and capture end-to-end user scenarios, including edge cases and exceptions, to ensure comprehensive solutions.
• Translate business needs into product requirements and specifications that are actionable for development teams.
• Serve as the voice of the customer and business within the development process, balancing priorities and trade-offs.
• Product Delivery & Agile Leadership: Lead cross-functional agile teams through product discovery, development, and delivery, ensuring incremental value with each release.
• Participate in sprint planning, backlog refinement, and agile ceremonies to drive successful product outcomes.
• Collaborate with QA and development teams to validate solutions against requirements and ensure high-quality releases.
• System Implementation & Integration: Oversee the deployment and optimization of OMS solutions to enhance inventory allocation, order fulfilment, and replenishment workflows.
• Partner with technical teams to integrate OMS with ERP systems and inventory management tools.
• Ensure seamless end-to-end process flows, using documentation tools (e.g., Confluence, draw.io) to communicate complex concepts clearly.
• Testing, Quality Assurance & Change Management: Develop testing strategies and acceptance criteria to validate product functionality, especially around replenishment accuracy and order processing.
• Support pilot launches, gather user feedback, and iterate on solutions to drive continuous improvement.
• Partner with business stakeholders to design and implement change management strategies for smooth adoption across business units.
• 4–10 years of experience in product management or as a senior business analyst transitioning into a product role, with strong exposure to order management and replenishment systems.
• Proven experience in OMS implementations and retail or distribution-based replenishment operations.
• Familiarity with agile methodologies and tools such as JIRA and Confluence.
• Strong understanding of supply chain operations, inventory allocation, and order lifecycle management.
• Excellent communication skills and the ability to influence and lead cross‐functional teams.
• Experience Required: 8 years.

Seniority Level: Mid‐Senior level

Employment Type: Full‐time

Job Function: Information Technology

Industries: IT Services and IT Consulting