Hotel Sales Manager

Ash World
Detroit, Michigan
Full-timePermanent

At The Siren, we're not your typical hotel—and we're not looking for a typical Sales Manager. We're on the hunt for a creative, energetic, and experienced Hotel Sales Manager who thrives in a boutique setting where personality, authenticity, and attention to detail are everything. In this role, you'll be at the heart of shaping memorable guest experiences by bringing in the right mix of business—from intimate weddings to stylish corporate retreats. If you're passionate about hospitality, love building meaningful relationships, and get excited by the challenge of filling a one-of-a-kind space, we want to meet you.

Previous hotel sales experience required. This is a great opportunity for a sales coordinator to advance their skills into management.

Key Responsibilities:

  • Prospect and manage group room and event inquiries alongside Director of Sales for weddings, small meetings, social gatherings, and private celebrations.
  • Build relationships with local businesses, planners, and organizations to generate repeat and referral business.
  • Conduct site visits and tours, highlighting the hotel's unique event spaces and guest experience.
  • Collaborate with the catering and operations teams to ensure client needs are clearly communicated and events are executed smoothly.
  • Prepare proposals, contracts and follow-up communications in a timely and professional manner.
  • Track and manage leads using hotel sales systems such as Tripleseat or Delphi
  • Stay aware of local market trends and competitive offerings to help position the hotel effectively.
  • Represent the hotel at local networking events and occasional trade shows.
  • Cultivate and manage relationships with corporate clients, event planners, and local businesses to generate group, event, and room revenue.
  • Build and manage room blocks, cut-off dates and changes in hotel PMS System
  • Work alongside the rooms division and front office to ensure accurate billing and room block management, ensure all hotel VIP's are taken care of
  • Assist Director of Sales with creating detailed sales reports, forecasts, and activity logs in hotel CRM and PMS systems.

You Know How to:

Build lasting client relationships that feel less like transactions and more like partnerships. You're not just selling space—you're solving problems and creating tailored experiences. You know how to dig for leads, uncover hidden gems in your local market, and turn a cold lead into a hot booking. You're also savvy with hotel sales systems, CRM tools, and PMS platforms—using them to streamline your workflow and stay organized, efficient, and responsive.

Qualifications:

  • 1-2 years of hotel sales experience required (preferably boutique or lifestyle properties)
  • Excellent communication and negotiation skills, with a high level of emotional intelligence
  • Familiarity with hotel systems such as Tripleseat, RoomKey, Mews, CVent, GDS, etc.
  • Experience with prospecting and lead generation experience
  • Bachelor's degree in Hospitality, Business, or related field preferred
  • Flexible schedule with availability for occasional evening or weekend events

What's in It for You:

  • Competitive base salary + performance-based bonus
  • Health, dental, and vision benefits
  • PTO, holidays, and hotel stay discounts
  • A chance to grow with a passionate, close-knit team in a one-of-a-kind boutique property
  • A creative, fast-paced work environment where your ideas matter

Ash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Ash expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. Improper interference with the ability of Ash employees to perform their job duties may result in discipline up to and including discharge.


Published on 6/17/2026, 6:29 PM